At HiFi Cinema, we try to be as environmentally aware as possible and recycle the vast majority of our packaging and paper. We operate a low carbon workspace policy at our offices and use high efficiency lighting, and air-source heat pumps for the majority of our heating. All old equipment is either repaired and reused, or recycled via a government approved WEEE recycling scheme. See our page on Going Green with Solar
Values & Ethics
We are a wholly independent company and aim to pick the best value of each equipment type for each project we undertake. This means that we are able to mix and match products from many manufacturers to provide what we think is the best solution for you. We try to support local manufacturers wherever they provide suitable products, and believe that value is more important than price.
We aim to be as transparent in our transactions as possible and operate an open pricing regime. Our quotes will show individual prices for most of the equipment and labour we supply, and we try to be as competitive as possible in pricing our projects.
We aim to treat everyone who contacts us in the same way, and aim to provide the best experience and customer service we can. Our philosophy is to provide the kind of service and experience that we would like to receive.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998, and General Data Protection Regulations 2018) We will never pass it on to a third party without your explicit consent. We hate spam as much as you do !
We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.
The following information is collected when placing an order with HiFi Cinema
- your name
- phone number
- email address
- credit/debit card details (only for the duration of the current transaction – we do not store your card/account details)
- purchased equipment / project details.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date to the best of our abilities. You can check the information that we hold about you by contacting us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We use technology to track the patterns of behaviour of visitors to our website. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening if you so desire. The information collected in this way can be used to identify you unless you modify your browser settings.