Testimonials

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Recent LP12 Upgrade customer:

Hi Bill

Just to say you’ve done a great job on my deck mate. It’s truly wonderful. Even with my aging amps and speakers the sound is wonderful. Much appreciated to both of you.

Cheers

Mark

Anthem AVM70 Customer:

I have just taken delivery of my second purchase from Alan at Hifi Cinema. From start to finish the whole experience has been fantastic. Alan spent a lot of time with me on the phone pointing out and advising on my Anthem processor. His knowledge and attention to detail is vast and highly commendable.
I can not thank Alan enough for making this purchase stress and hassle free. I look forward to my next purchase with Hifi Cinema and finally meeting Alan in the not too distant future. Thank you again so much.

Follow Up :

Just to let you know that the Anthem is up and running and also ran ARC Genesis. Everything is working as it should and the improvement over the Yamaha I had is like night and day. So so happy with it and once again can’t thank you enough.

Look forward to dealing with you again.

Many Thanks.

A recent Linn / Naim system customer:

HiFi Cinema, what a Gem tucked away on the Calleva Trading Estate in Aldermaston, service and advice from Alan and Bill second to none.

Have never experienced in the past when seeking advice on HiFi purchases or upgrading, such commitment to ensuring that the best possible system\ solution for my

requirements and within my budget were suggested and demonstrated in house and at my home.

All possible future upgrade path’s were also demonstrated clearly showing the posible improvement to the sound quality when funds permit.

So I now have a first class system which performs fantastically in my home with the option of future upgrades without having to replace the whole system.

Thank you Alan and Bill best customer service I have ever experienced.

Chris B

HiFi Cinema

Online Enquiry

A user has submitted an enquiry, see details below:

Full Name:	Ian R
E-mail Address:	ian@xxxxxxxx
Enquiry and Quotation:	Outstanding
Order Processing:	Outstanding
Customer Service:	Outstanding
Quality of Product or Service:	Outstanding
Overall how would you rate the company’s Performance:	Outstanding
If you have any specific suggestions, or perhaps a testimonial that we may use, please use this space:	I thought that breathing life back into a Linn Akito Tonearm purchased with my Linn Turntable in 1994 was going to be an impossible task with a view to being resigned to scrap. Googling the issues I managed to find and contact the wizards Alan and Bill at HiFiCinema. Within 2 weeks the Tonearm was fully serviced with new horizontal and vertical bearings and returned to me with new Hex Keys and now works and sounds as new. I cannot provide a higher recommendation for HiFiCinema for their skill and advice throughout this process. Thank you very much indeed.

HiFi Cinema

Online Enquiry

A user has submitted an enquiry, see details below:

Full Name:	Boris
E-mail Address:	XXXX@gmail.com
Enquiry and Quotation:	Outstanding
Order Processing:	Outstanding
Customer Service:	Outstanding
Quality of Product or Service:	Outstanding
Overall how would you rate the company’s Performance:	Outstanding
If you have any specific suggestions, or perhaps a testimonial that we may use, please use this space:	I would like to thank Alan for his professional consultations and the way he is running his business. I bought some used devices twice and every time durind business hours Alan was in touch and always kept me informed regarding transaction status. The devices I bought were in great condition and I’m very satisfied with the result. I really recommend Hificinema to deal with and hope will be able to buy something from them again.

This mail is sent via the contact form on HiFi Cinema https://www.hificinema.co.uk/

HiFi Cinema

Full Name:	Paul J
E-mail Address:	paulxxxxxxxxxxxx.com
Enquiry and Quotation:	Outstanding
Order Processing:	Outstanding
Customer Service:	Outstanding
Quality of Product or Service:	Outstanding
Overall how would you rate the company’s Performance:	Outstanding
If you have any specific suggestions, or perhaps a testimonial that we may use, please use this space:	I would like to thank Bill and Alan for helping me with my home cinema, they did a fantastic job planning and designing the project from start to finish, helping me choose the right equipment supplying and fitting it . I started with an empty un plastered room and with their help I now have a great home cinema room with 7 seats , atmos surround sound , laser projector, 8 foot wide fixed screen and a star ceiling that twinkles . They were very patient with me as I am not technical at all and explained everything several times until I understood and visited my house many times to make sure I knew what was happening throughout . They are a very competent , knowledgeable ,friendly and professional team and I would highly recommend them , thanks Paul

HiFi Cinema

Full Name:	Ken R
E-mail Address:	rxxxxxxxxxx@gmail.com
Enquiry and Quotation:	Outstanding
Order Processing:	Outstanding
Customer Service:	Outstanding
Quality of Product or Service:	Outstanding
Overall how would you rate the company’s Performance:	Outstanding
If you have any specific suggestions, or perhaps a testimonial that we may use, please use this space:	Naim 222 streamer upgrade Can’t fault the sales and install service given by Alan and Bill – a brilliant outcome with my system upgrade from Nac 272 to Naim 222. Alan patiently redesigned the system during install to make sure each new cable and existing units worked perfectly. The new sound has to be heard to be believed. Alan your recommendations continue to get 5 gold stars – thank you! Ken R

This mail is sent via the contact form on HiFi Cinema https://www.hificinema.co.uk/

Naim NAPS555 Power supply

Bill

The naim power supply arrived today. Very early, thanks for your quick response.

I connected up the supply to my nds tonight and the improvement over my xps dr is significant in many ways. I am very pleased with my purchase and wanted to thank you and Alan for such great service.

Thanks again and will keep an eye on the nd555 to see if the price comes down 🙂 !

Cheers

Phil M

Melco S-100 Audiophile Data Switch

I just wanted to drop a quick note to say I am highly impressed with the Melco bundle. It was sounding good during Alan’s visit, but I spent several hours glued to the system in the evening.

I did a quick A-B with my old internet connection using London Grammar’s Missing – it only needed to be quick because the difference was huge. It sounded OK before but it always seemed a bit stodgy, lifeless and speaker bound. Now it is detailed and spacious, with clarity and dynamic deep bass. It has transformed the relatively cheap entry level Cambridge Audio MXN10 network player that I recently got as a stop gap, and I can now focus on the room dynamics and start saving for some classic Naims!

Thanks so much for steering me in the right direction. Your advocacy for the importance of the network connection is highly valuable.

Kind regards

Paul

Klimax DS Organic upgrade

Hi Alan,

I was going to wait a week to let it run in but there’s really no need. My first reaction was “wow!” and that hasn’t changed since. It is obviously an improvement in every aspect of the Katalyst KDS, but what really stands out is the overall musicality it presents. For once it is probably not hyperbole to say that it is very close to the sound of the Klimax LP12.

All in all I would say it is a very worthwhile upgrade to make.

Andy S

HiFi Cinema

A user has submitted an enquiry, see details below:

Full Name:	Andrew B
E-mail Address:	XXXXXXXX.com
Enquiry and Quotation:	Outstanding
Order Processing:	Outstanding
Customer Service:	Outstanding
Quality of Product or Service:	Outstanding
Overall how would you rate the company’s Performance:	Outstanding

HiFi Cinema

A user has submitted an enquiry, see details below:

Full Name:	Victor M
E-mail Address:
Enquiry and Quotation:	Outstanding
Order Processing:	Outstanding
Customer Service:	Outstanding
Quality of Product or Service:	Outstanding
Overall how would you rate the company’s Performance:	Outstanding
If you have any specific suggestions, or perhaps a testimonial that we may use, please use this space:	It’s been my pleasure doing business with HifiCinema, and in particular Alan Gornall, for several years now. He’s passionate about the equipment he sells but more than that has the customer’s best interests at heart….. what more can you ask for! Keep doing what your doing and I will continue to remain a loyal customer,

At the shop, I was immediately blown away how fantastic the deck sounded on the Elac’s and SuperNait, but somewhat naively discounted its performance at the time. However, now that it has settled in at home, I am absolutely blown away by the quantum shift in musicality and level of sonic detail the deck is now capable of delivering. I am familiar with the upgrade hierarchy and also acutely aware that I’m still only on the entry level Linn MM cart, nevertheless I am absolutely astounded at improvements and the current level of performance.

Kevin D

Thank you for installing the Kandid and Radikal 2. The changes are truly transformational (sound stage solidity, bass reproduction, timing). PRAT is definitely there. I cannot believe the amount of information now being extracted from my records. I always suspected my older pre 90s LPs would sound very good – and I was not disappointed. In some cases, it was like discovering the music all over again. The Eva Cassidy Live at Blues Alley in particular sounded very good. The more expensive MOFI Original Masters etc were not significantly better, so I am glad as I can spend more money on good analogue recorded older pressings. And yes, that 1.75g for the Kandid is not easy to achieve! Took me three attempts with my gauge and then the sound stage came to life and was well outside the speakers, the speakers were less obvious.

Next project is to install the dedicated mains line for the hifi and get improved grounding. My electrician is keen on hifi!

Thank you

HiFi Cinema

Online Enquiry

A user has submitted an enquiry, see details below:

Full Name:	Chris D
E-mail Address:	chrisxxxxxxxx.co.uk
Enquiry and Quotation:	Outstanding
Order Processing:	Outstanding
Customer Service:	Outstanding
Quality of Product or Service:	Outstanding
Overall how would you rate the company’s Performance:	Outstanding
If you have any specific suggestions, or perhaps a testimonial that we may use, please use this space:	My thanks to Alan and especially Bill for their usual exemplary service. There were a number of technical difficulties with a recent install requiring multiple visits to trouble shoot the problem, all done with good grace and humour. By a process of elimination the problem was resolved and I am hugely enjoying the addition of a melco switch and optical kit. Fabulous.

Please accept my apologies for not reaching out sooner, but I have been a little anxious about contacting you for fear that you want to take back the LP12 I collected from you. It can’t be ‘MY’ LP12 and must be one of your loan machines, so different and improved is the sound! LOL….

Just kidding of course, but it really has been subject to a step change in performance and you could be forgiven for thinking it was a totally different deck. There is detail there I have never heard from the deck and vinyl for that matter, so a huge change for me. Thanks to both yourself and Bill for making it sound so good.

I must add how terrifically happy I am Alan / Bill.

I have not spun so much vinyl than in the last week. Simply stunning.

Naim sorted out the burndy cables for my 300 and it is nicely warmed up.

Feels like the final piece of the jigsaw on what has been a long journey.

I can’t say what upgrade from the 282 to 252 or the dedicated ring mains or the 250 to 300 or the Ekos SE arm / my sonic lab cartridge or the 555 on the NDX2 with the Melco and ADOT made the most pronounced difference.

If I was to guess / offer an opinion I would say the 250 to 300 but that takes advantage of all the source first upgrades that went before it.

It is a strange old world the Naim journey.

What I can say is I have a huge smile and tap my feet while listening most nights.

Time to enjoy for a while.

Thanks again both of you for your skill, guidance and top advice.

Regards Doug

Just wanted to say, I am really impressed with how my LP12 is sounding post upgrades, it is genuinely transformed. There is a lightness and openness that I never had before and much more spatial detail, but still with the slight warmth, forwardness and rhythmic punch that originally attracted me to the Linn sound. Every time I put on a record, I hear something new and in a few cases I almost feel I am listening to a different recording.

So thanks very much!

-Paul via email

They sorted out a nasty hum from my Lp12 and fitted a Majik sub chassis and Karousel bearing, I now have a hum free turntable that sounds wonderful. Helpful and friendly staff who know their stuff. I wouldn’t hesitate to recommend them.

-Rosalyn via Google Reviews

Bill and Alan have an enormous pool of knowledge for all things Hi-Fi. I used them for a Linn LP12 update, new bearings in the arm and fitting of a new cartridge. Superb service and some great advice for future updates. Will be back there soon for an amp and speaker upgrade.

-Steve via Google Reviews

HiFi Cinema

Online Enquiry

A user has submitted an enquiry, see details below:

Full Name:	Stephen H
E-mail Address:	ste********.com
Enquiry and Quotation:	Outstanding
Order Processing:	Outstanding
Customer Service:	Outstanding
Quality of Product or Service:	Outstanding
Overall how would you rate the company’s Performance:	Outstanding
If you have any specific suggestions, or perhaps a testimonial that we may use, please use this space:

Full Name:	Colin F
E-mail Address:
Enquiry and Quotation:	Outstanding
Order Processing:	Outstanding
Customer Service:	Outstanding
Quality of Product or Service:	Outstanding
Overall how would you rate the company’s Performance:	Outstanding
If you have any specific suggestions, or perhaps a testimonial that we may use, please use this space:	This was my first experience with HiFi Cinema and involved the purchase of an item of used Naim equipment. The price for the equipment was fair and the pre-sale advice from Alan was very helpful. When I decided to buy, the transaction was conducted efficiently and I received the equipment a day after payment. Alan has subsequently been most helpful with other Naim related matters. Needless to say, if/when the upgrading bug bites again I’ll be contacting HiFi Cinema.

This mail is sent via the contact form on HiFi Cinema https://www.hificinema.co.uk/

“A few weeks ago I took my aging LP12 in for a long overdue upgrade. I’ve had it back for nigh on a fortnight and the music is sounding absolutely magnificent, thanks to the expertise of Bill. Take a bow Sir!!

It was a pleasure dealing with Bill and spending time chatting and listening to a little music in the showroom. Nothing was too much trouble and the care and attention paid was excellent.

Now back home, records are being played that haven’t seen the light of day for a very long time and music is being rediscovered. So truth be told, Hifi Cinema is the best organisation I’ve dealt with in 40 years. No one else comes close.

Thank you again Bill, you’re a star.” – Russell (via Facebook)

Alan went above and beyond to make sure I would be happy with my new speakers. Even got his soldering iron out to correct others mistakes. Delighted and will be looking to upgrade later.

Nick

Enquiry and Quotation:	Outstanding
Order Processing:	Outstanding
Customer Service:	Outstanding
Quality of Product or Service:	Outstanding
Overall how would you rate the company’s Performance:	Outstanding
If you have any specific suggestions, or perhaps a testimonial that we may use, please use this space:	Exemplary service from Alan and Bill, as is always the case. Service is second to none, emailed for help and had a response within an hour and the problem resolved the following day. Great work. Chris Dale, a very happy and satisfied customer.

Great service by very knowledgeable specialists!

Terry

“Alan, I thank you for your warm hospitality last Friday afternoon. The ex-dem Linn Klimax DS I purchased was as your advert, and the Klimax LP12 I previously purchased off you around two years ago, in perfect condition. Again your in depth knowledge of hi-fi and various music file formats shone through, as did your personal passion for high quality music reproduction. As recommended I set up the DS using Linns konfig software, unit sounds absolutely superb!”

“Hi Alan, Amazing improvements on both counts!

The Katalyst has delivered similar improvements to the ones you demonstrated in your showroom. At first you listen to the extra detail in the sound but it is really about the extra focus and musicality it delivers, basically you just want to keep on listening! This is definitely even more enjoyable than the previous version.

As for the Renew in the kitchen, that is vastly superior to the previous “i Mac feeding DAC V1″ I had before. There is probably not a huge difference between the DAC V1 and KDS Renew DACs, so it must be that the streaming capabilities of the Renew are way better than the i-Mac, as you would expect. This is also bringing a lot more out of the Dali Rubicons.

So, all in all a successful upgrade. Thanks for your advice as ever.

Regards

Andy”

“Alan and Bill, Just a quick mail to thank you for the warm, friendly welcome and hospitality shown when I visited your showroom two weeks ago. Your attention to detail and knowledge from an obvious personal passion for hifi shone, and although I had only just picked up your details from the internet put me at ease immediately. The ex demo LP12 I purchased from you was exactly as your ad, as new, and sounds absolutely fantastic bringing previously unheard detail to vinyl I have played on numerous occasions. I will undoubtedly be monitoring your website in the future with a view to further purchases. Thanks again, Regards, Raymond G”

Hello Alan and Bill,

I’ve re-installed my ‘new’ LP12 into my system and listened to one of my favourite tracks (Mario Biondi) and WOW!!! I thought I knew that track really well but there was so much more to hear, such as the texture of the notes and the feeling in the vocals.

Thanks to you both for sorting it for me as well as the main system demo which was a nice bonus.

Raymond

Thank you for your Demonstration that my wife Janette and I enjoyed very much indeed. I
think that I mentioned to you, that in terms of sound and presentation, you were a “country mile”
ahead of the competition. Which brings me to the question, did you win the Award at the show
for the best stand?? I would be intrigued to know.
Please would be kind enough to thank your Co Director William White also, for the time he spent
with us, discussing the pros and cons and aspects of your products.

Donald

The service I received from HiFi Cinema was absolutely exceptional. I can’t think of another company that would go to the same lengths to help someone who purchased their products eight years ago. I can’t recommend Tascom highly enough.

Matthew Price, London