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“A few weeks ago I took my aging LP12 in for a long overdue upgrade. I’ve had it back for nigh on a fortnight and the music is sounding absolutely magnificent, thanks to the expertise of Bill. Take a bow Sir!!
Alan went above and beyond to make sure I would be happy with my new speakers. Even got his soldering iron out to correct others mistakes. Delighted and will be looking to upgrade later.
|Enquiry and Quotation:||Outstanding|
|Quality of Product or Service:||Outstanding|
|Overall how would you rate the company’s Performance:||Outstanding|
|If you have any specific suggestions, or perhaps a testimonial that we may use, please use this space:||Exemplary service from Alan and Bill, as is always the case.
Service is second to none, emailed for help and had a response within an hour and the problem resolved the following day.
Chris Dale, a very happy and satisfied customer.
Great service by very knowledgeable specialists!
“Alan, I thank you for your warm hospitality last Friday afternoon. The ex-dem Linn Klimax DS I purchased was as your advert, and the Klimax LP12 I previously purchased off you around two years ago, in perfect condition. Again your in depth knowledge of hi-fi and various music file formats shone through, as did your personal passion for high quality music reproduction. As recommended I set up the DS using Linns konfig software, unit sounds absolutely superb!”
“Hi Alan, Amazing improvements on both counts!
“Alan and Bill, Just a quick mail to thank you for the warm, friendly welcome and hospitality shown when I visited your showroom two weeks ago. Your attention to detail and knowledge from an obvious personal passion for hifi shone, and although I had only just picked up your details from the internet put me at ease immediately. The ex demo LP12 I purchased from you was exactly as your ad, as new, and sounds absolutely fantastic bringing previously unheard detail to vinyl I have played on numerous occasions. I will undoubtedly be monitoring your website in the future with a view to further purchases. Thanks again, Regards, Raymond G”
Hello Alan and Bill,
I’ve re-installed my ‘new’ LP12 into my system and listened to one of my favourite tracks (Mario Biondi) and WOW!!! I thought I knew that track really well but there was so much more to hear, such as the texture of the notes and the feeling in the vocals.
Thanks to you both for sorting it for me as well as the main system demo which was a nice bonus.
Thank you for your Demonstration that my wife Janette and I enjoyed very much indeed. I
think that I mentioned to you, that in terms of sound and presentation, you were a “country mile”
ahead of the competition. Which brings me to the question, did you win the Award at the show
for the best stand?? I would be intrigued to know.
Please would be kind enough to thank your Co Director William White also, for the time he spent
with us, discussing the pros and cons and aspects of your products.
The service I received from HiFi Cinema was absolutely exceptional. I can’t think of another company that would go to the same lengths to help someone who purchased their products eight years ago. I can’t recommend Tascom highly enough.
Matthew Price, London